Warranties, Support, and Service Plans for B2B Clients

Contoso provides comprehensive warranty and support options tailored to business customers. Our standard warranties cover manufacturing defects and core components, while extended plans add onsite service and parts coverage.

Support Channels

• Phone & Email: Dedicated B2B support line and account manager access.
• Remote Diagnostics: Connected machines like the Optima 1000 enable faster troubleshooting.

Service Plan Options

• Basic: Parts warranty and remote support.
• Premium: Onsite repairs, scheduled maintenance, priority response.
• Enterprise: Multi-site SLAs, inventory stocking, and dedicated field technicians.

Discuss your operational requirements with Contoso to select coverage that minimizes downtime and aligns with your business continuity goals.